Privacy Policy

Introduction

This Privacy Policy applies to the Tamil Nadu Virtual Library (TVA), accessible via the website https://tvatdl.devops-in22labs.com/ and its mobile applications (collectively referred to as the "TVA Platform"). The TVA Platform is managed by the Government of Tamil Nadu, herein referred to as "we," "us," or "our." Protecting the privacy and security of your personal data is of utmost importance to us. This document explains our practices for collecting, using, and sharing data on the TVA Platform.

By accessing or using the TVA Platform, you agree to the terms outlined in this Privacy Policy.

Accessibility and Identification

  • This Privacy Policy is available on the TVA Platform and on our app store listing pages for easy access.
  • It is clearly labelled as the "Privacy Policy" for the Tamil Nadu Virtual Library (TVA).

Contact Information

For privacy-related inquiries, you may contact us via email at tva[at]tn[dot]gov[dot]in. This serves as the primary mechanism for submitting inquiries and addressing privacy concerns.

Web and App Accessibility

  • This Privacy Policy is hosted on a publicly accessible URL to ensure easy access without requiring special software or plugins.
  • The document is designed to be readable in a standard browser or app environment, in compliance with accessibility standards.

Comprehensive Disclosure of Data Practices

Types of Data Collected:

The TVA Platform collects the following types of data:

  • Personal Information: Name, email address, phone number, and other details provided during registration.
  • Login Credentials: Information necessary to authenticate your access to the platform.
  • Usage Data: Details about how you interact with the platform, including reading preferences, downloads, and shared content.

Data Sharing:

We may share personal and sensitive data with:

  • Government agencies or legal authorities as required by law.
  • Service providers, under strict confidentiality agreements, to improve the platform’s services.

Secure Data Handling:

To ensure the safety of your data, we employ:

  • Encryption for data storage and transmission.
  • Access controls to limit unauthorized access.
  • Regular audits and updates to our security protocols.

Data Retention and Deletion:

We retain personal data only as long as it is necessary for providing our services or as required by law. Users can request the deletion of their personal data through the platform’s contact mechanisms.

User Rights:

Users have the following rights regarding their data:

  • Access and Correction: View and update personal details through account settings.
  • Data Deletion: Request the deletion of personal data via email or in-app settings.
  • Lodge Complaints: Submit complaints regarding data handling practices via the contact details provided.

Updates to the Privacy Policy:

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. The latest version will always be accessible via the TVA Platform.

Effective Date:

15th January 2025